Shipping policy
Shipping Policy – Kairo
At Kairo, we aim to deliver your order as quickly and smoothly as possible. All orders are shipped within 2-5 business days of receiving your order confirmation.
Shipping Charges
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Inside Dhaka: BDT 60
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Outside Dhaka: BDT 110
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Exchange Fee: BDT 220
Customers are responsible for paying the shipping charge regardless of whether they accept the product. Once the shipping process has started, orders cannot be canceled.
Shipping Duration
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Inside Dhaka: 2-5 business days
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Outside Dhaka: 3-7 business days
Note: Deliveries to remote areas may require an additional 1-2 business days. Delays may also occur during peak times such as holidays.
Shipping Carriers
We work with trusted third-party delivery services:
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Pathao
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REDx
These carriers ensure reliable delivery and provide tracking updates.
Tracking Your Order
Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track your order on the respective carrier's website.
Need Help?
If you have any questions about your shipment, feel free to contact us at:
kairodhaka@gmail.com